PRIVACY POLICY

1. Reach of the personal data protection policy

This protection policy for data of a personal nature covers all data processing that can occur while browsing or interacting with any of our webpages or the social networks on which we are present (Facebook, Twitter, Instagram, etc.). At the end of this document, special information will be specified regarding social network use. It will also be applied to any internal process of KAVE HOME S.L.U which requires data collection, whether in paper form or in any other system.

By any means, you can consult information, and in some cases fill out forms, answer surveys, participate in competitions, ask enquiries, send photos, make comments, etc. therefore we provide personal data information. All data processing is subject to our privacy policy.

2. Who is responsible for personal data processing?

In compliance with the EU Regulation 2016/679 of the European Parliament and the Council of April 27, 2016, we inform you that personal data ceded to us will be processed by KAVE HOME’s exclusive Australian distributor, LAGRAND FURNITURE PTY LTD (LAGRAND). LAGRAND is registered in Australia as a proprietary limited company under ACN 114 107 390 and ABN 32 114 107 390. Its registered office and principal place of business is at 68 Omrah Avenue, Caloundra, Queensland 4551, Australia, Email address: info@kavehome.com.au .

Additionally, Australian customers or users of this website, will also have their personal information processed by KAVE HOME, S.L.U, with tax residence at C/ Tallers, 14 en Girona (17410), with tax ID (CIF) B-55.159.271, Email address customer@kavehome.com.

3. Who is the Data Processor Officer?

The Data Processor Officer is the person responsible for protecting the fundamental right to personal data protection at LAGRAND and is responsible for complying with the data protection regulations. You can contact the Data Processor Officer through the following address: info@kavehome.com.au

You can also contact the Data Processor Officer for Kave Home S.L.U at: info@kavehome.com

4. What Personal Data is collected and what is it used for?

Here we detail the personal data that is managed and what it is used for.

Account set up for Australian customers:

  • Identifying data
  • Purpose and legitimization: Set up of an account to make purchases, legitimized by his consent when creating the account and in case of user registration in the framework of an order, the contractual relationship would also apply,
  • Receiver: Lagrand Furniture Pty Ltd and Kave Home S.L.U

Newsletter sign up for an Australian:

  • Data: Email address
  • Purpose and legitimization: Sending of commercial information, legitimized by your consent.
  • Receiver: Lagrand Furniture Pty Ltd and Kave Home S.L.U

Working in Australia with usLAGRAND:

  • Identifying and professionalData
  • Purpose and legitimization: Management of a job board legitimized by your consentFulfilling employer obligations in the ordinary course of your employment with LAGRAND.
  • Receiver: Lagrand Furniture Pty Ltd, and occasionally your personal information, such as your name and contact details, may be shared with Kave Home S.L.U in the ordinary course of business, particularly when fulfilling customer orders

Your consent can be revoked at any time without it affecting the lawfulness of the treatment carried out prior to the withdrawal.

Use of website cookies:

  • LAGRAND uses traffic log cookies to identify which pages are being used by you. This helps LAGRAND analyse data about web page traffic and improve its website in order to tailor it to customer needs. LAGRAND only uses this information for statistical analysis purposes and then the data is removed from the system.
  • Kave Home S.L.U uses tools to collect information from user navigation to analyze user profiles, behavior or preferences and subsequently carry out targeted campaigns based on these data. At this point we also recommend you reading our cookie policy: https://kavehome.com/en/en/cookies-policy/
  • Overall, cookies help LAGRAND provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Why do we use your personal data?

We will now explain the legal grounds that allow us to process personal data.

  1. In compliance with a contractual relationship
  2. When you give us your consent.
  3. For legitimate interest of LAGRAND and Kave Home S.L.U to offer your services, products and initiatives that may interest you
  4. In compliance with obligations imposed by law.

We remind you that you can revoke your consent at any moment by contacting the following address: customer@kavehome.com and info@kavehome.com.au

6. Publication of photos and videos on the webpage or on social networks

To publish photos or videos of our staff, clients, users or minors on the website or on social media, as well as to collect data to hold a competition, we obtain previous, explicit, indisputable and informed consent from the account owner, or in the case of those under 14, their parents or legal guardians.

The processing of these photos will strictly adhere to the purpose for which consent has been provided.

Each of LAGRAND and Kave Home S.L.U advises the user that, except in the existence of legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user must always be aware that they can only provide personal details which correspond to their own identity and which are appropriate, relevant, current, exact and truthful.

7. For how long do we keep your data?

LAGRAND and Kave Home S.L.U keeps your Personal Data as long as necessary for the purpose for which it was collected for. Data will also be kept blocked for the time necessary to comply with legal obligations and to defend against claims. If the guideline differs from that indicated in this policy, it is detailed in the pertinent document.

8. Who do we communicate your data to?

LAGRAND and Kave Home S.L.U will only cede your data in those cases where is necessary to provide the service and in the cases where there is a legal obligation.

No international transfers of your personal data will be made that are not covered by the Privacy Shield or by the existence of standard data-protection clauses.

In the case of social networks, all information and content published by the user will be an object of communication and shared with the rest of the users on the social network, as is the nature of the service.

9. Security measures

Each of LAGRAND and Kave Home S.L.U severally assures absolute confidentiality and privacy for the collected personal data and has adopted essential security measures to avoid alteration, loss, processing or unauthorized access which guarantees integrity and security.

The user agrees to diligent use and to not make their username and password available to third parties, and to make known to LAGRAND and Kave Home S.L.U any theft, loss or access risk by third parties on their account.

10. What are your rights when you provide us your personal data?

Access:

Rectification:

Deletion:

  • You can request the deletion of your personal data held by Kave Home S.L.U at: customer@kavehome.com
  • You can request the deletion of your personal data held by Kave Home S.L.ULAGRAND at: info@kavehome.com.au

Opposition:

Processing limitation:

  • You can request the limitation of the processing of your data in the following cases:
    • While checking the enquiry about the accuracy of your data
    • When Kave Home S.L.U or LAGRAND does not need to process your data, but you need it for the exercise or defense of claims
  • customer@kavehome.com, and/or info@kavehome.com.au

Portability:

  • You can receive an electronic copy of the data you have provided Kave Home S.L.U us electronically at: customer@kavehome.com
  • You can receive an electronic copy of the data you have provided LAGRAND electronically at: info@kavehome.com.au

Complaints:

  • If you believe Kave Home S.L.U has we have not processed your data in accordance with the European Union General Data Protection Regulation (the GDPR)regulations, you can contact the Data Protection officer via email at security@kavehome.com.
  • However, whenever you consider it, you can file a claim with the Spanish Agency for Data Protection (www.aepd.es).
  • If you believe LAGRAND has not processed your data in accordance with the Privacy Act 1988 of Australia, you can contact the Data Protection officer via email at sales@laforma.com.auinfo@kavehome.com.au .
  • However, whenever you consider it, you can file a privacy complaint with the Australian Information Commissioner and Privacy Commissioner (OAIC) at https://www.oaic.gov.au/.
  • If you believe LAGRAND has not processed your data in accordance with the GDPR of Europe and you believe your rights in Europe are affected by the actions or inactions of LAGRAND, you can contact the Data Protection officer of Kave Home S.L.U via email at security@kavehome.com, who is LAGRAND’s GDPR representative appointed in Europe.

11. Language

This privacy policy is available in different languages in order to adapt to the language of the different users that can Access the website. In case of any doubt in the interpretation or contradictions between different versions, the document that will govern the interpretation will always be the Spanish English privacy policy.

12. Social networks

The functioning of social networks is not under the control of LAGRAND or Kave Home S.L.U, and therefore the information that you publish will be shared among all users on the networks. Likewise, these networks allow interaction with other users, and therefore, some assumptions that must be taken into account are detailed below.

The purpose of using social networks is to give visibility and dissemination of the products developed by Kave Home S.L.U.

In principle, the same data protection policy specified in this document applies in regard to the collection, processing and transfer of data.

The user must commit to:

- Not publish information that does not respond to the requirements of truthfulness, public interest and respect for the dignity of people. Specifically, the user must avoid any behavior that may violate the principle of non-discrimination for reasons of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and image, being the person responsible for the veracity and legality of the content published

- Not take or publish images, videos or any other type of recording without the consent of those involved

Each of LAGRAND and Kave Home S.L.U it does not support the opinions expressed by others or with the ideology of the profiles with which it has friendship in any social network.

Each of LAGRAND and Kave Home S.L.U reserves the right to remove any information published by others that violates the law, incites to do so, or contains messages that attack the dignity of persons or institutions from its social networks. Furthermore, it may block or report the profile responsible for these messages.

Recommendations to users

  • Revise and read the general conditions of use and privacy policy of the social network when registering.
  • Find out about the configuration and use options that the network offers.
  • Configure the desired degree of privacy for your profile on the social network.
  • Do not publish excessive information about your personal and family life.
  • Be careful with the publication of audiovisual content and graphics on your profile, especially if it contains images related to third parties.
  • Do not offer data from third parties without their prior consent.

The social networks managed by Kave Home S.L.U are:

Facebook

Instagram

Twitter

Pinterest